The 98% Club: What It Takes to Build an Ultra-Reliable Supply Chain

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In logistics, “on-time delivery” is often just a vague promise rather than a measurable standard. But at PLS Logistics, reliability isn’t a buzzword—it’s a commitment backed by numbers. With a 98.2% on-time performance rate, we don’t just claim dependability—we prove it.

Shippers today are navigating one of the most volatile supply chain environments in history. Disruptions happen. Market conditions shift. Yet, the difference between an average logistics provider and an elite one is the ability to deliver on time, every time.

The Root Causes of Service Failures

Most logistics failures can be traced back to the same recurring issues:

1. Poor Carrier Vetting

Many brokers and 3PLs choose carriers based on availability—not reliability. This leads to higher service failures, cargo theft, and fraudulent operations. PLS eliminates this risk with a strict, proprietary vetting process, ensuring only top-tier carriers move your freight.

2. Lack of Real-Time Visibility

Without real-time shipment tracking, shippers are left in the dark when delays occur. By the time an issue is discovered, it’s often too late to react. PLS provides end-to-end visibility and proactive communication, keeping you in control at all times.

3. Market Volatility

Spot market fluctuations, fuel price surges, and capacity shortages cause unpredictable shipping costs and service disruptions. PLS offers stable, competitive pricing and long-term capacity solutions, shielding shippers from sudden rate spikes.

The Cost of Accepting Average Logistics Performance

Too many companies accept service failures as a cost of doing business. But the reality is, the cost of failure is far greater than the cost of reliability.

When shipments don’t arrive as planned, businesses face:

  • Stockouts, Shortages & Lost Sales – Inventory disruptions lead to missed revenue opportunities.
  • Production Delays & Shutdowns – A single delayed shipment can halt manufacturing operations, costing millions in lost productivity.
  • Damaged Customer Relationships – Late deliveries hurt brand reputation, erode trust, and drive customers to competitors.
  • Higher Expedited Shipping Costs – Rushed freight to make up for failures means paying a premium for last-minute solutions.

The 98% Difference: Why Shippers Need to Rethink Logistics Success

Many shippers focus on price when selecting a logistics provider. While cost matters, on-time performance should be the top priority—because nothing is more expensive than a failed shipment.

What Sets PLS Apart?

  • 98.2% on-time delivery rate—backed by 35+ years of experience.
  • Strict, proprietary carrier vetting—eliminating high-risk failures before they happen.
  • Real-time tracking & proactive communication—so you always know where your shipment is.
  • Stable, competitive pricing—no sudden rate spikes, just long-term value.
  • Data-driven optimization—preventing service failures before they disrupt your supply chain.
 

If your logistics provider isn’t consistently delivering on time, it’s time to raise the bar.

Join the 98% Club Today: 

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